Version 2026-09-27
These Community Rules are part of the Terms of Use. They are the rules our moderators actually enforce. They apply to profiles, photos, messages, reports, appeals, how you treat our staff, and to dates or other offline conduct that started on TondiMatch. Context, severity, repetition and risk influence what we do.
A verification badge confirms only that a moderator compared a selfie to your photos. It is not a background check or a safety guarantee.
You must be 18 or over. Never sexualize, solicit, groom, exploit, or seek sexual content from a minor. Report a suspected minor immediately.
Sexual content involving anyone under 18 is reported to authorities and the account is permanently removed. There is no context that makes it acceptable. If we identified the wrong person, you may appeal; the content itself is never up for debate.
Use your own identity and your own current photos. Your name should be what people call you. Verifying your selfie is optional, but members can choose to see only verified people.
Removed on sight: photos of someone else, stock or model photos, catfishing, impersonation, fabricated verification, or accounts run on behalf of another person.
The single most common harm on dating services in Cameroon is a request for money. It begins with affection and an emergency.
TondiMatch will never ask you to send money to a person, or to TondiMatch outside the official App Store or Google Play sheet. Optional paid features (Premium Super Likes and Spotlight) are sold only there, and they are never required for safety.
No member should ask you for money. Do not ask for cash, Mobile Money, gift cards, crypto, investments, banking access, identity documents, immigration or customs payments, or emergency transfers. Romance, military, inheritance and employment scams are prohibited. If someone asks — for a flight, a hospital bill, customs, an investment, a gift card, a code sent to your phone — report them. You do not need proof.
The app warns you when a message mentions money transfers or asks you to move to another platform. Take the warning seriously.
Respect boundaries. Consent is voluntary, specific and can be withdrawn. No sexual coercion, assault, unwanted sexual content, trafficking, commercial sexual services, or threats.
Do not send sexual photos to someone who has not asked. Do not put explicit nudity or sexual content in your profile — app-store rules and our photo checks refuse it.
Do not create, share, alter, or threaten to share nudity or sexual imagery without the consent of every depicted adult, including deepfakes and other digitally altered images.
Silence is a no. An unmatch is a no. Do not harass, stalk, bully, dox, threaten, or attack someone for a protected characteristic. Preferences are fine; degrading people or groups is not.
Do not create a new account to reach someone who has blocked you — ban evasion is treated more seriously than the original offence.
Do not share another member's photos, messages, phone number, email, address, workplace or exact location outside this app. Screenshotting a conversation to shame someone is harassment. Do not encourage suicide or self-harm. Do not unlawfully record a date or a conversation.
We may act on a credible report of sexual violence, stalking, trafficking, fraud or other serious harm that happened off the app when it presents a risk to people on TondiMatch.
Do not advertise, recruit, fundraise, mass-message, collect leads, or sell products or sexual services. Do not use bots, scraping, account selling, coordinated false reports, or tricks meant to evade enforcement.
Serious harm can mean immediate removal without a prior warning. Otherwise:
| Warning | Recorded; you keep your account |
|---|---|
| Suspension | You can still sign in — and export or delete your data, and email an appeal — but not use the service |
| Removal | Permanent |
Every one of these can be appealed, including removal. Send a good-faith appeal to support@tondimatch.com — there is no appeal form in the app today, so email is the route. Knowingly false reports, retaliation and repeated misuse of reporting tools are themselves violations.
We may preserve evidence and make a legally required report. We protect a reporter's identity as reasonably possible, but we may disclose information when required for safety, law or a fair review.
Every profile and conversation has a report option. Reports are read by a person, not a machine. Reports involving a minor, a threat, or non-consensual images are handled first.
Reporting is always free and always will be.