Version 2026-09-27
These Terms of Use (the “Terms”) are a legally binding agreement between you and NoelTech Solutions LLC, doing business as TondiMatch (“TondiMatch,” “we,” “us,” or “our”). They govern the TondiMatch mobile applications, related websites, and dating, messaging, support, verification, subscription and safety features (collectively, the “Service”).
The Privacy Notice and Community Rules are part of these Terms. By creating an account, purchasing a subscription, or selecting a control that states you agree, you confirm that you have read and accept them. If you do not agree, do not use the Service.
These documents are published in English. The app is also offered in French. Until a counsel-reviewed French legal text is published, this English version governs, except where the mandatory law of your country requires otherwise.
You must be 18 or over and legally able to enter a binding contract. One account per verified email address. You may not use the Service if applicable law prohibits you from doing so, if you are required to register as a sex offender, if you have been convicted of human trafficking or a sexual offence, or if TondiMatch previously removed you unless we give written permission.
You represent that your account information is accurate, you are using your own identity, and your use complies with the laws that apply to you. We may request information reasonably necessary to confirm age, identity, eligibility or account integrity. We do not run a criminal background check on every user.
You may create an account using the sign-in methods TondiMatch makes available, including an emailed code, Apple, or Google. Phone-number sign-in is built but switched off. Keep access to your sign-in account and device secure. Do not share, sell, transfer, or create an account for another person. Notify support@tondimatch.com promptly if you suspect unauthorized access.
You are responsible for activity you knowingly authorize. TondiMatch may connect accounts or devices when reasonably necessary to prevent fraud, enforce these Terms, or protect users. We do not hold payment cards or Mobile Money numbers, so we cannot “link payment methods.”
TondiMatch provides tools that help adults discover and communicate with other users. TondiMatch does not arrange or supervise dates, guarantee a match or relationship, verify every statement, perform a criminal background check on every user, provide immigration or marriage-broker advice, or guarantee anyone's identity, intentions, compatibility, conduct or safety.
Recommendations and safety systems may use automated processing and human review. A profile, match, recommendation or verification badge is not an endorsement. Verification means a moderator compared a live selfie to your profile photos. It does not mean a person is honest, kind or safe.
We do not currently offer video profile media, voice notes on profiles, or in-app voice or video calls. Any previously stored profile voice intro is deleted.
You decide whether and how to communicate or meet. Use reasonable caution: keep early conversations on TondiMatch, do not send money or financial credentials, protect your home and workplace details, meet first in a public place, tell a trusted person, arrange your own transportation, and leave if you feel unsafe.
For immediate danger, contact local emergency services. TondiMatch is not an emergency service. Report scams, threats, suspected minors, trafficking, impersonation, harassment, sexual misconduct, non-consensual intimate imagery and other violations with the in-product report tools or support@tondimatch.com.
Meeting anyone from the internet carries risk.
You must follow the Community Rules. Without limiting those rules, you may not:
TondiMatch will never ask you to send money to a person, or to TondiMatch, outside the official App Store or Google Play purchase sheet. Members must not ask each other for money.
You retain ownership of content you submit. You represent that you have the rights and permissions necessary to provide it and that it is not unlawfully misleading. You grant TondiMatch a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, reproduce, format, display, transmit, moderate and distribute your content only as reasonably necessary to operate, secure and improve the Service in accordance with the feature and your settings. This licence does not include a right to use your photos or profile in paid advertising.
The licence ends when the content is deleted from active systems, except for copies retained in backups, already shared with other users, preserved for safety or legal reasons, or necessary to establish, exercise or defend claims. Do not post information that you do not want other users to see.
The Service, software, design, branding and TondiMatch-created content belong to TondiMatch or its licensors. We grant you a limited, personal, revocable, non-transferable licence to use the Service for lawful personal dating and social discovery. You receive no right to copy, sell, scrape, publicly display, commercially exploit, or create derivative services from TondiMatch materials.
Profiles and photos are checked automatically where we can, and may appear as soon as you save them. Content that our filters flag is held for a person to review. We also review after publication when members report something, and we remove what breaks these rules. We act on reports. A person reads them.
We may investigate, preserve, restrict, remove, warn, suspend, terminate or report content or conduct when we reasonably believe it violates these Terms or the Community Rules, presents risk, or requires action under law. Urgent protective action may occur before a final determination.
You can appeal any decision, including a permanent removal, by writing to support@tondimatch.com. There is no appeal form in the app today; email is the route, and a suspended account can still sign in to send it. Moderation mistakes happen and an appeal is the only check on them. We may limit details that could endanger someone, compromise detection systems, disclose confidential information, or violate law.
TondiMatch is free to use. Optional paid features are sold only through the App Store (iOS) or Google Play (Android):
We never collect cards, Mobile Money numbers, PINs, or wallet details — the phone opens the store’s own payment sheet, and Apple or Google take the money.
Safety stays free. Blocking, reporting, verification, the Safety Center and Safe Date Plan are never paywalled.
A subscription may renew automatically until cancelled. The purchase screen will state the price, currency, billing period, renewal terms, trial or promotional conversion, cancellation method, and any material restrictions before you authorize payment. Purchases through Apple or Google are billed and managed by that store, and the store's payment and refund rules also apply. Deleting the app or your TondiMatch account does not automatically cancel a store subscription. Cancel the subscription through the store before renewal.
If we permanently discontinue a prepaid feature, we will provide the remedy required by applicable law.
We may send service, safety, security, purchase, account, match, like or message notices through the app, email or push notification as permitted by law and your settings. We do not currently send SMS or marketing campaigns. If we start marketing, we will obtain any consent required by law and include an opt-out. A notice stating that you received a like, match or message will be based on a genuine qualifying event when sent, subject to moderation and account status.
The Privacy Notice explains how we handle personal information. Dating information can reveal sexual orientation, religion, ethnicity, sex life, health-related preferences and location. Do not provide another person's sensitive information unless you have authority.
You may request deletion at any time from Profile → Your data and account. Deleting the app does not delete your account. After you request deletion we wait 7 days, during which you may cancel the request, then erase or de-identify information as described in the Privacy Notice, subject to safety, fraud, payment, legal, dispute and backup exceptions.
We may suspend or terminate access for violations, risk, inactivity, legal requirements or discontinuation, subject to appeal.
We respond to valid copyright notices and may terminate repeat infringers. Send notices to NoelTech Solutions LLC, 209 Nassau Street, St. Peter, MN 56082, United States, and support@tondimatch.com. Include: your signature; identification of the work; identification of the material and where it appears; your contact information; a statement of good-faith belief that the use is not authorized; and a statement under penalty of perjury that the notice is accurate and that you are the owner or authorized to act.
If we remove something of yours in response to a copyright notice, you may send a counter-notice to the same address. Include: your signature; identification of the material removed and where it appeared; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; your name, address and telephone number; and your consent to the jurisdiction of a court where you live, or of Nicollet County, Minnesota if you live outside the United States. Where the law provides for it, we may restore the material unless the original complainant files suit.
Knowingly false or abusive reports, and knowingly false counter-notices, may violate these Terms and applicable law.
We may change features, country availability or pricing. We will provide notice and seek consent where applicable law requires it. We do not guarantee that the Service will always be uninterrupted, secure or error-free, or that every feature will remain available in every country or on every device.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TONDIMATCH DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT ANY USER'S IDENTITY, BACKGROUND, STATEMENTS, INTENTIONS, COMPATIBILITY, CONDUCT OR SAFETY; THAT A MATCH OR RELATIONSHIP WILL RESULT; OR THAT EVERY HARMFUL USER, MESSAGE OR ACT WILL BE DETECTED OR PREVENTED.
Nothing in these Terms excludes a warranty, duty or remedy that applicable law does not allow us to exclude.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TONDIMATCH AND ITS AFFILIATES, OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, GOODWILL OR OPPORTUNITY, ARISING FROM THE SERVICE OR USER INTERACTIONS, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID FOR THE SERVICE, TO APPLE, GOOGLE OR TONDIMATCH, IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) US$100. MOST MEMBERS PAY NOTHING, AND WHERE YOU PAID A STORE RATHER THAN US, THAT AMOUNT STILL COUNTS TOWARD LIMB (A). THIS LIMIT DOES NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, WHICH MAY INCLUDE FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR VIOLATION OF NON-WAIVABLE PRIVACY OR CONSUMER RIGHTS.
TondiMatch introduces adults to each other. It does not supervise what they then say or do. To the maximum extent permitted by law, and except where our own negligence, willful misconduct or breach caused it, you release TondiMatch from claims, demands and damages arising out of a dispute with another member, including anything said, sent, promised or done during or after a meeting arranged through the Service.
This release does not limit any right you cannot lawfully waive, does not affect claims against the other person, and does not apply where the law of your country says otherwise. Nothing here discourages you from reporting a crime to the police, or from reporting the member to us.
To the extent permitted by law, you will defend and indemnify TondiMatch against third-party claims arising from your unlawful conduct, your content, your material breach of these Terms, or your violation of another person's rights. This obligation does not require you to indemnify TondiMatch for our own negligence, willful misconduct, unlawful processing or breach. We may control the defense and will reasonably cooperate.
Before starting arbitration or litigation, the claimant must send an individualized notice to support@tondimatch.com and 209 Nassau Street, St. Peter, MN 56082, United States. The notice must identify the account, relevant facts, requested relief and claimant's signature. The parties will try in good faith to resolve the dispute for 60 days. Applicable limitation periods are tolled during that period.
This section applies only to U.S. residents and only where lawful. It does not require a Cameroon resident, or any other non-U.S. resident, to arbitrate in the United States.
Except for eligible small-claims cases, urgent protective relief, intellectual-property misuse, regulator complaints, and matters that non-waivable law allows in court, disputes with U.S. residents will be resolved by individual binding arbitration administered by the American Arbitration Association (AAA) under the AAA Consumer Arbitration Rules then in effect. Rules and filing information are available at https://www.adr.org/consumer. If AAA is unavailable or declines administration, the parties will select another nationally recognized consumer-arbitration provider; if they cannot agree, a court may appoint one. TondiMatch will pay fees as required by the rules or applicable law.
Claims must proceed individually, not as a class, collective, consolidated, coordinated or representative action, to the extent lawful. If part of this waiver is finally held unenforceable for a claim or remedy, that part will proceed in court after arbitrable issues are completed.
You may opt out of arbitration by emailing support@tondimatch.com within 30 days after first accepting these Terms. Include your name, account email or identifier, and a clear statement that you opt out of arbitration. Opting out will not affect your account.
For U.S. residents, Minnesota law governs, without regard to conflict-of-law principles, except for arbitrable disputes and where mandatory law requires otherwise. The state or federal courts serving Nicollet County, Minnesota have exclusive jurisdiction over non-arbitrable disputes with U.S. residents.
If you live outside the United States, including in Cameroon, the mandatory law and courts of your habitual residence may apply, and these Terms do not remove non-waivable consumer, privacy or other protections. A Cameroon court or regulator is not required to apply Minnesota law where Cameroon law does not allow that result.
If you use the iOS app, Apple Inc. and its subsidiaries are third-party beneficiaries of these Terms as they relate to your use of the app, and may enforce them against you. Apple is not responsible for the Service, for maintenance or support, or for addressing claims relating to the app. The same principle applies to Google LLC for the Android app, to the extent Google's terms require it. Your purchase contract for a subscription is with Apple or Google, not with TondiMatch, except where the law says otherwise.
These Terms and the incorporated policies are the complete agreement about the Service. An unenforceable provision will be narrowed or severed without affecting the remainder. Failure to enforce is not a waiver. You may not assign your account. We may assign these Terms in a merger, financing, reorganization or sale, with notice where required.
We may update these Terms and will post the revised version and date. The version you accepted is recorded when you create an account. We do not currently block existing accounts until they re-accept a later version.
Instead, a revision takes effect for an existing account like this. For a change that materially affects your rights or obligations, we will give notice in the app or by email where we have an address, at least 30 days before it takes effect, and the change applies to you if you keep using the Service after that date. Other changes take effect when posted. If you do not accept a change, stop using the Service and delete your account before the change takes effect — that is your remedy, and it is always available from Profile → Your data and account. Where the law requires your express agreement to a particular change, we will ask for it rather than rely on continued use.
A revision will not retroactively change a formally asserted dispute unless both parties agree.
NoelTech Solutions LLC, 209 Nassau Street, St. Peter, MN 56082, United States. Telephone: +1 507-931-5776. Support: support@tondimatch.com. Privacy: privacy@tondimatch.com.